Head of Library Experience and Access Department (LEAD). The Valley Library, Oregon State University. Corvallis, OR.  January 2015 – Present

  • Provides leadership for the department’s development and implementation of services, programs, and spaces that transform the library into a vibrant, exciting, and user-driven physical and virtual center for teaching, learning, and research, includes supervising the 2 units (Circulation and the Information Desk/Learning Commons) as well as managing the building which is open 24/5 during three quarters.
  • Represents LEAD on LAMP, the library’s leadership team and contributes to the overall strategic planning and assessment of the Libraries and Press.
  • Works closely with internal OSULP partners and external campus partners to investigate, create, evaluate, expand and promote programs that enhance and simplify the library user experience and advance student success at OSU.
  • Collaborates with others to improve the library user’s online experience, especially as that experience intersects with use of and access to the Libraries’ spaces, resources, and facilities.
  • Engages with other library and external partner stakeholders in master planning for OSU Valley Library building renovations, refurbishments, new teaching and learning spaces, new and emerging information technologies, and other facilities
  • Manages LEAD communications and publicity relating to hours of operation and service offerings, including the department’s web presence; establishes and communicates access policies, procedures, and best practices; sets building and public service desk hours of operation; upgrades and generally improves existing services and spaces.
  • Fosters an organizational culture within LEAD that demonstrates OSULP’s core values, especially service and access, and that incorporates ongoing planning and assessment.
  • Organizes coordinated team-based approaches to solving operational problems, meeting challenges, and seizing new opportunities in areas of responsibly.
  • Observes current trends related to library services and use of space and technology to recommend new services or programs or innovative uses of space and technology. Continually reviews services of libraries to discover new ways of operating and delivering services. Assesses effectiveness of the department’s services using statistical analysis of service data
  • Teaching (5%), service  and scholarship (15%) are also key components of this tenure track position.

Coordinator of Library Services for Online & Distance Education. University Libraries at the University of North Carolina Greensboro (UNCG). Greensboro, NC.  July 2008 – January 2015.

Interim Head of the Digital Media Commons (DMC). University Libraries at the University of North Carolina Greensboro (UNCG).Greensboro, NC.  July 2013 – June 30 2014.

  • Grew the second year of the DMC by creating a mission and goals along with the staff and administration
  • Assisted with hiring of a new staff member and reorganizing the personnel in the DMC
  • Reworked student employee procedures, training, and handbook
  • Analyzed and developed technology needs of the space, requesting new technologies as needed following students request and use
  • Planned the process and procedures for consultations, tours and classes and taught classes (over 20 class session in 2013/14) and created a scavenger hunt for an interactive tour of the space for students
  • Reworked the room reservations process and additions with the Library IT development team
  • Created  the  DMC website with the DMC’s Graduate Assistant and input from staff into a site that better captures the work of the DMC including building an online guide with how-tos and tutorials
  • Created the collaborative gaming lab both the physical space and the processes and procedures
  • Co-started a library’s  Makerspace  – assisting in developing such space in the DMC starting with a 3d printer acquisition, but also including setting policies, procedures, guides, and outreach to faculty through a google + community
  • Began a collaborative relationship with the Digital ACT Studio director (housed in the DMC) to co-teach classes and faculty development workshops and create a student film festival contest together.

Interim Head of ILL Unit, ERIT Department.University Libraries at the University of North Carolina Greensboro (UNCG).Greensboro, NC.  July 2008 – June 2009.

  • Oversaw the department unit’s procedures and 3 staff members, assisted with technology upgrades and policy decisions, and supported a transition as the department reorganized into the Access Services Department from ERIT.

Regional Library Consultant. Colorado Library Consortium(CLiC). Englewood/Durango, Colorado.  February 2005 – July 2007.

  • Provided general and technology consulting both virtual and face to face, for member libraries across the state especially in the western rural parts of Colorado.
  • Organized, provided and taught continuing education classes, webinars, or hands-on trainings for all types of Colorado libraries including spearheading several large, multi-day conference events.
  • Created and managed the CLiC website and Blog.
  • Participated in state-wide and national library committees and projects.
  • Maintain current working knowledge of emerging issues in the library field, present, and publish as needed.
  • Created, planned, coordinated and ran several Accidental Map Librarian Workshops in Spring 2007 at several locations around Colorado; created and managed the Accidental Map Librarian Wiki.

Adjunct instructor. Fort Lewis College. Durango, Colorado. Spring 2004 & Spring 2005.

Library & Technology Consultant. Southwest Library Services (SLS) Durango, Colorado. June 2002 – June 2004 – SLS closed in June 2004 permanently.

  • Provided general and technology consulting for member libraries in the southwest part of the state.
  • Organized, provide, and teach continuing education for all types of member libraries including our annual 3-day SLS Institute.
  • Managed SLS computer lab, scan center, listserv, website (including redesign of site), and applied and managed e-rate locally.
  • Cataloged and managed SLS professional collection in house and online.
  • Managed SLS office technology including a small peer-to-peer network; contracting  out for technical help when appropriate; often researched and evaluated equipment for member libraries’ purchases.
  • Participated in state-wide library technology committees and projects that directly benefit SLS members.v
  • Maintained current working knowledge of emerging technology issues in the library field.
  • Consulted for the Isoph Corporation, as a subject matter expert for the Designing and Developing a Library Web Site course for online course module at WebJunction.org. (November 2003 – March 2004)

Assistant Professor/Map Librarian, Jerry Crail Johnson Earth Sciences and Map Library, University of Colorado (CU) at Boulder. Boulder, Colorado.  August 1999 – May 2002.

  • Oversaw daily map library activities as administrative head of map library.
  • Supervised two staff members and up to 12 students.
  • Performed reference services and bibliographic instruction, including assistance with digital spatial data and related software.
  • Determined collection development including web site maintenance and additions and access to resources.
  • Participated in policy planning for Earth Science and Map Library.
  • Contributed research and participated in scholarly activity in the field, notably, securing a grant for digitizing and creating an index using with GIS for a local, historical aerial photo collection.
  • Hosted a field placement student intern LIS6946, Fall 2001 from University of South Florida.
  • Participated statewide in GIS initiatives including serving on the GIS Colorado (GISCO) Board, creating their website, and hosting several day long workshop meetings.

School Library Media SpecialistOwen Brown Middle School (now called Lake Elkhorn), Howard County Public Schools, Columbia, Maryland.  January 1998 – June 1999

  • Assisted students and staff with reference service needs.
  • Provided class instruction and consultation including integrated learning across disciplines..
  • Managed media center and networked computer lab including running classes in both areas.
  • Selected and reviewed all materials for purchase and maintained budgets for materials, equipment, and supplies.
  • Performed yearly inventory of materials and services.
  • Provided in-house training for staff, such as my weekly Tech Tuesdays.
  • Developed and maintained partnership with local library branch, providing after school activities for students in the both libraries.
  • Created and maintained a student-run television studio for school use.
  • Taught various workshops at a one week  Technology Magnet Summer Camp for Howard County students.

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